FAQ

How can I change my password?
You can simply change your password by following the steps below. Login to your account in http://app.viddictive.com/ Go to http://app.viddictive.co...
Thu, 23 Mar, 2017 at 2:47 AM
I can’t log in to my account
This issue may occur if you have entered incorrect login credentials when logging in to Viddictive.  To log in to Viddictive, you’ll need to enter yo...
Thu, 23 Mar, 2017 at 2:49 AM
Can I be able to change my email address?
To be able to change your registered email address you will need to contact and send email into our support section : support@flipcast.freshdesk.com .
Thu, 23 Mar, 2017 at 4:56 AM
How to Create Video Ads?
With Viddictive you can create Ads in a small span of time. To do so, please follow procedures below. Login to your account in Viddictive http://ap...
Thu, 1 Jun, 2017 at 7:43 AM
Why can’t I proceed to the next step in creating the Ads?
The issue occurs when you missed to enter some important details on the current page like for example adding texts on the given text field. There will be...
Thu, 1 Jun, 2017 at 7:46 AM
How to connect Viddictive on my Social Media Account (Facebook and Youtube)?
With Viddictive, you can simply connect your Facebook account and upload you Ads in your Facebook pages. To do so, please follow steps below. For Facebo...
Mon, 10 Apr, 2017 at 3:22 PM
How to Delete Video Ads created?
To delete created Video Ads in your account please follow steps below. Login to your account in http://app.viddictive.com/ Click on My Video Ads ta...
Mon, 10 Apr, 2017 at 3:23 PM
Is there any available photos that I can use immediately on my Video Ads?
Yes of course. The good thing about Viddictive is that we provide Gallery of different  icons that you can choose and use to in your ads. These are ready...
Thu, 1 Jun, 2017 at 7:50 AM
How to add images on my Video Ads?
With Viddictive, you have 2 options on how you will add the images. 1- You can choose from our Gallery of different 1000 icons that we are cons...
Thu, 1 Jun, 2017 at 7:50 AM
Can I be able to edit my ads after I left it?
If you have some urgent and unplanned appointments and you want to work later with your Ads or you want to save an existing one, then there’s a solution ...
Mon, 10 Apr, 2017 at 3:27 PM